Terms of Service

1. Acceptance of Terms and Conditions

By accessing and using the Sal's Pasta Deli website and placing an order for food-related items, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

2. Ordering Process

2.1. Orders can be placed through the Sal's Pasta Deli website.

2.2. All orders are subject to availability and confirmation.

2.3. You will receive an order confirmation via email once your order is placed. This confirmation does not signify acceptance of your order, but only confirms that we have received it.

3. Collection

3.1. Orders are for in-store collection only. Delivery services are not provided.

3.2. Collection time slots will be provided during the ordering process. It is your responsibility to collect your order during the chosen time slot.

3.3. If you fail to collect your order within the chosen time slot, we reserve the right to dispose of the items and no refunds will be provided.

4. Payment

4.1. Payment for orders must be made online through the Sal's Pasta Deli website using the available payment methods.

4.2. Prices are listed in the local currency and are inclusive of any applicable taxes.

5. Cancellations and Modifications

5.1. Orders cannot be modified or cancelled once they have been placed and confirmed.

5.2. We reserve the right to cancel your order in case of unforeseen circumstances. In such cases, a full refund will be provided.

6. Quality and Freshness

6.1. We take utmost care to ensure the quality and freshness of our products.

6.2. It is recommended that you consume the purchased items within the specified time frame to enjoy the best quality.

7. Allergies and Dietary Requirements

7.1. It is your responsibility to inform us of any allergies or dietary requirements during the ordering process.

7.2. While we make every effort to accommodate special dietary needs, we cannot guarantee that our products are free from allergens.

8. Refunds and Returns

8.1. Refunds or replacements will be considered in case of quality issues or errors on our part.

8.2. You must contact us within 24 hours of collecting your order to report any issues.

8.3. Refunds will be processed through the original payment method.

9. Intellectual Property

9.1. All content on the Sal's Pasta Deli website, including text, images, and logos, are protected by intellectual property laws and are the property of Sal's Pasta Deli.

10. Privacy Policy

10.1. Your personal information will be collected and processed in accordance with our Privacy Policy.

11. Limitation of Liability

11.1. Sal's Pasta Deli will not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

Contact us

44 Napoleon Street

Monday to Friday: 9am - 6.30pm
Saturday: 9am - 5.30pm
Closed Public Holidays



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